After updating to iOS 6 many iPhone and iPad users are facing issues with FaceTime App and getting these errors messages “Connection Lost” or “Poor Connection. The video will resume automatically when the connection improves”.
We have a quick fixes and tips to sort out this issue on iPhone and iPad.
How To Fix FaceTime App Poor Connection Error On iPhone or iPad
We have a quick fixes and tips to sort out this issue;
- Turn Wi-Fi off and back on again by going to Settings > Wi-Fi.
- turn FaceTime off and back on again by going to the Settings > FaceTime.
- Restart your router and make sure your internet is working properly.
- Restart your device by pressing and holding the power button.
- Force the FaceTime app to close and launch again.
- Restart the FaceTime app.
- Try to change DNS info which may fix FaceTime connection issues. To change DNS iOS devices, go to Settings > Wi-Fi and then tap the blue arrow next to your Wi-Fi connection and edit the DNS field (enter the DNS servers; 220.127.116.11; Google’s Public DNS) .
- Set you date one year ahead by going to Tap Settings > General > Date & Time and set a time that is one year ahead (like 2013) and try again.